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wrong data allowance

  • 24 July 2024
  • 1 reply
  • 70 views

  • Helpful
 Contributor
  • 31 replies

My allowance is 100gb but app is showing only 20

Best answer by Matthew T

Hey @swcq,

We’re aware of an issue with the iD Mobile app displaying incorrect Data allowance. I’ve checked your account and you do have your correct contracted Data Allowance. This is purely a visual glitch.

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1707 replies
  • Answer
  • August 1, 2024

Hey @swcq,

We’re aware of an issue with the iD Mobile app displaying incorrect Data allowance. I’ve checked your account and you do have your correct contracted Data Allowance. This is purely a visual glitch.

Thanks.