wrong data allowance on app | iD Mobile Community
Skip to main content
Answer

wrong data allowance on app

  • July 23, 2024
  • 2 replies
  • 119 views

Paul Northcott
New Contributor

I joined id a couple of months ago and with unlimited calls unlimited texts and 120 gb data but when I log on the id app it shows my plan as unlimited calls unlimited texts but 1.5 gb of data event though it shows me I have 120gb of data to use can it be fixed or do I just ignore the error 

Best answer by Kash M

Hi @swcq @Paul Northcott,

Welcome to the Community!

We are aware of issues with the app displaying incorrect data amounts.

The team are working on getting this fixed and it should be resolved ASAP.

 

Kash

This topic has been closed for replies.

2 replies

  • Helpful Contributor
  • July 23, 2024

Same here must still be problems with the app


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • Answer
  • July 31, 2024

Hi @swcq @Paul Northcott,

Welcome to the Community!

We are aware of issues with the app displaying incorrect data amounts.

The team are working on getting this fixed and it should be resolved ASAP.

 

Kash