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Customer Services PIN


You ask me for a pin made up from last 2 digits of phone number and last 2 digits of bank acctt used to pay the bill. My mobile phone is paid for by my company and in their name. They will not release last 2 digits of their ban account number. What can you do to help me please?

Best answer by Phil

Hi Michelleb.
If you have access to our app or website, my.idmobile.co.uk, you can find out the Customer Services PIN there once you are logged in.
You can also find answers and make changes there for yourself.
Let us know if you need any help with this.
-Phil
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2 replies

Phil
iD Mobile Employee
  • iD Mobile Employee
  • 411 replies
  • Answer
  • April 25, 2018
Hi Michelleb.
If you have access to our app or website, my.idmobile.co.uk, you can find out the Customer Services PIN there once you are logged in.
You can also find answers and make changes there for yourself.
Let us know if you need any help with this.
-Phil

Lynn jamesy
Community Member
  • Community Member
  • 0 replies
  • April 28, 2021
Phil wrote:

Hi Michelleb.
If you have access to our app or website, my.idmobile.co.uk, you can find out the Customer Services PIN there once you are logged in.
You can also find answers and make changes there for yourself.
Let us know if you need any help with this.
-Phil

Most helpful thanks