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Delivery

  • June 21, 2018
  • 1 reply
  • 162 views
MattyJP
Community Member
On and off over the last two months I’ve been trying to contact ID mobile as I still ahvent received my new SIM card but getting billed. Can’t use the app without a mobile number, can’t use the chat function as no one ever seems there and the same with the phone! Provision of an email address as a last resort would be great. Anyone have any ideas? Guess I’ll keep trying ....?

Best answer by Mohammed H

Hello @MattyJP,

I'm disappointed to hear that you haven't yet received the delivery of the SIM and unable to contact us.

I've PM'ed you with how we can get this resolved and hope we can pick it up.

Mohammed
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    1 reply

    Mohammed H
    iD Mobile Employee
    • Mohammed H
    • iD Mobile Employee
    • 7962 replies
    • Answer
    • June 24, 2018
    Hello @MattyJP,

    I'm disappointed to hear that you haven't yet received the delivery of the SIM and unable to contact us.

    I've PM'ed you with how we can get this resolved and hope we can pick it up.

    Mohammed
    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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