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I am not receiving verification texts or calls from Paypal

  • October 7, 2020
  • 1 reply
  • 4549 views

Mikey9766
Community Member

I need to verify my PayPal account however none of the texts or calls sent are coming through, I have looked into this and apparently one of the reason for this may be because my mobile service is blocking short numbers.

I however cannot confirm this as I have been unable to talk to an actual human who can confirm or deny if this is the case.

I need to know of this is a problem on IDs end or PayPal.

Best answer by Kevin M

Sorry for any frustration caused there @Mikey9766 

We’ve sent you a private message on here now so that we can look further into your account and have our Tech Team look into this for you.

Simply click on your profile icon in the top right, then go to your private messages.

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1 reply

Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • Answer
  • October 9, 2020

Sorry for any frustration caused there @Mikey9766 

We’ve sent you a private message on here now so that we can look further into your account and have our Tech Team look into this for you.

Simply click on your profile icon in the top right, then go to your private messages.