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login - registering help

  • 10 February 2021
  • 1 reply
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Hi guys I took out a id contract just to get the handset I never used the sim but I can't find the box or sim to get the phone number of to register my account any help would be appreciated 

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Best answer by Kevin 10 February 2021, 16:40

Hi there @N111vec 

Do you still have a welcome letter or welcome email from the date you began the contract?  The number should be listed there if need be.

Alternatively, if you still have the SIM you could pop that in any phone and make a call or text from that in order to find the number that way?

Let us know if none of the above is helpful though, and if need be we can send a private message to you here if that be the case.

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Hi there @N111vec 

Do you still have a welcome letter or welcome email from the date you began the contract?  The number should be listed there if need be.

Alternatively, if you still have the SIM you could pop that in any phone and make a call or text from that in order to find the number that way?

Let us know if none of the above is helpful though, and if need be we can send a private message to you here if that be the case.