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Question

My data allowance has changed?

  • June 21, 2018
  • 1 reply
  • 130 views
katyhlewis
Community Member
What do I do if they have cut my data allowance from 5gb to 1.5gb without telling me, meaning that I have gone over my allowance and been charged an extra £5.
    This topic has been closed for replies.

    1 reply

    Mohammed H
    iD Mobile Employee
    • Mohammed H
    • iD Mobile Employee
    • 7962 replies
    • June 22, 2018
    Hello @katyhlewis,

    This doesn't sound right.

    Have you changed plans at all?

    What shows in the iD App?

    Mohammed

    EDIT: I've moved your topic to the section: App and My Account
    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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