My iD account won’t let me register

Hi, I just cannot register either, it's driving me nuts, i have spent hours on this, tried different combinations!

I click on register
then put my new number in and it does work, because i can texts, etc
then i've put my details,

and no, I keep getting the same line,
something was wrong but to protect you we cannot say which aspect is not correct and that's it, it does not matter what I try, nothing works,

Any ideas?

Hello @Mollie Hewison and @loulou,

Have either of you tried speaking with our Live Chat Team?

What was advised?

Mohammed