Skip to main content
Question

Register for app on iPad

  • September 30, 2018
  • 5 replies
  • 315 views

Nik
Community Member
  • Community Member
Hello,

I’m trying to register on my.idmobile.co.uk but need to be able to receive an sms message with a code in order to do so, which doesn’t appear to be possible on my iPad. I can’t put the sim in my phone as it’s locked to EE. Just wondering if anyone knows a way around this?

Thanks!
This topic has been closed for replies.

5 replies

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • October 1, 2018
Hello @Nik,

Welcome to the iD Community!

If you can't insert the SIM card into a working phone then I'm afraid that there is no other way to obtain the code.

What we'll need to do is access your account and complete this part for you. I'll send you a PM now with a way of contacting us so that we can help resolve this for you.

Ryan

Sukru
Community Member
  • Community Member
  • 0 replies
  • June 30, 2020

Hi there I have the same problem please call me <removed personal details>


Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • July 3, 2020

Hi @Sukru,

We would be unable to call you I’m afraid. At this time, the best way to obtain the security code is by contacting our Live Chat Team here
 

Thanks,
Ryan


  • Community Member
  • 0 replies
  • March 13, 2021

The person who uses the sim card is out of the country temporarly and wants to activate the roaming. But he can't receive the code because of that. How can I activate my account online without getting the code? 


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • March 15, 2021

Hi @Nella 

Roaming can be activated through the iD App/account. Does the person who uses the sim have access to the iD account? If they are unable to access the account and you are the account holder, let us know and we will send you a private message to help with this. 

-Mohsin