I have been trying to register on my id mobile but everytime i enter the details it is saying incorrect information i dont have any hyphen in my surname
Question
Registering Account says "Wrong Details"
This topic has been closed for replies.
Hello
You need to make sure you are entering the:
Account holders last name
Account holders year of birth
iD Mobile number active on the SIM Card
The account holder is the person who is purchased the contract not the person who is using it.
Mohammed
+26Try entering the last name using CAPITAL letters for the whole surname.
🤞
+24I have been trying to register on my id mobile but everytime i enter the details it is saying incorrect information i dont have any hyphen in my surname
Hey there Afza. I am just responding to see if you managed to get your account registered, and if the assistance from
If entering all the details as explained above my Mohammed didn’t work, and typing your surname in all capital letters didn’t work, then please let us know and we can look into this further for you.
Thank you,
Tyler
Log in to the iD Community
Not a member yet? Create an account
Social Login
Sign in with iD Mobileor
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
