Solved

Talk to someone from ID on phone one to one

  • 11 October 2020
  • 7 replies
  • 1145 views
S
Rank

I need to talk about an email with a person and not a machine, is it possible, and if so how.

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Best answer by Michelle 21 February 2021, 15:35

Hi @Ranjana Varia 

I have removed your number from public view. 

 

As advised we are unable to arrange callbacks from here. 

 

Are you having issues when making calls? Please could you provide a little more detail? 

Alternatively, have you tried contacting our Live Chat team?  

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday. 

Once you land on the page above, scroll down to see the Live Chat section.  

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient. 

Once the agent is available the button appears blue, indicating that an agent is available. 

No need to refresh the page, this will happen automatically. 

 

Michelle

iD Mobile 

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7 replies

Mohammed
Rank
Userlevel 7
Badge +9

Hello @sandie16,

You can speak to us here and if we need to access your account to resolve an issue, we can PM you.

Could you just give us a brief summary of what the issue is so we can try to help?

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
C
Rank

could someone ring me from I DMobile on , please 

Mohsin
Rank
Userlevel 6
Badge +4

Hi @COLIN JOHNSON 

Unfortunately, we are unable to arrange callbacks through this platofrm. please advise us what seems to be the issue so we can help with this.

 

Regards

 

Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
R
Rank

Can someone please call me or give me your number and I can call you

Can someone please call me or give me your number and I can call you

I’ve got issues  continuing with my conversation is it goes mute

my number is **********

Michelle
Rank
Userlevel 5
Badge +8

Hi @Ranjana Varia 

I have removed your number from public view. 

 

As advised we are unable to arrange callbacks from here. 

 

Are you having issues when making calls? Please could you provide a little more detail? 

Alternatively, have you tried contacting our Live Chat team?  

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday. 

Once you land on the page above, scroll down to see the Live Chat section.  

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient. 

Once the agent is available the button appears blue, indicating that an agent is available. 

No need to refresh the page, this will happen automatically. 

 

Michelle

iD Mobile 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
A
Rank

Hi, I need a sim activated so it can be used in modem

Will
Rank
Userlevel 6
Badge +8

Hi @Alanpairman,

 

We can help you with that. We’ll drop you a Private Message now to offer further assistance.


Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.