My answer machine (voicemail) does not kick in and rings until it cuts off (about 30 seconds). Had the phone a month now and it works fine at the beginning, but when someone was ringing the phone it was lasting too long before voicemail kicked in. So we wanted to change it to 15 seconds for the voicemail to kick in. I entered in **61*123*15#. Then the message appeared it was successful. Since then, the answerphone has not worked.
Been into Carphone Warehouse and they did everything they could do, but then said come in here and ask a support question as it a network issue and nothing is wrong with the phone or the phone settings.