Can I change my Direct Debit payment date?

  • 18 August 2020
  • 0 replies

Userlevel 8

Yes you can. 

To change your Direct Debit date, simply log in to your iD Mobile app or My Account and do the following:

  1. Go to ‘Billing’. On the ‘Manage my Direct Debit’ panel, click ‘Manage my details’ and then ‘Change my Direct Debit payment date.’
  2. Choose a new day of the month from the drop-down menu (please note: some dates may by unavailable).*
  3. Confirm that you’d like to make this change.

*Due to the Direct Debit process, your payment might come out of your bank account up to 3 days after your nominated date (or longer if it falls on a weekend or bank holiday).



Continue searching on our Community 


Speak to us on Live Chat.


This topic has been closed for comments