I have been trying to activate my eSIM with iD Mobile since March 16th, and it has been nothing short of a nightmare. Every time I attempt activation, I receive the same frustrating error message: "No registered network." Despite multiple attempts and troubleshooting, I am still unable to use the service that I am paying for.
One of the most infuriating aspects of iD Mobile's service is their lack of a physical customer support number. The only way to get assistance is through their live chat, which, unfortunately, is far from helpful. Every time I contacted customer service, they assured me that my issue had been escalated and that it would be resolved within 48 hours by their so-called "next-level IT team." Yet, days have passed, and nothing has changed. The same issue persists, and their empty promises continue.
This raises a serious question: What kind of service is iD Mobile providing? They have no problem taking your money, but when it comes to delivering actual service, they fail miserably. A telecom provider that cannot even ensure a basic network connection or resolve an issue in a timely manner should not be in the market.
If you are considering iD Mobile, think twice. Their support is unreliable, their issue resolution process is a joke, and they lack the necessary infrastructure to provide a smooth and functional service. I regret choosing iD Mobile, and unless they fix their abysmal customer service and technical failures, I strongly advise others to stay away.
