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account capped

T
Community Member

Hu I have just payed the bill I owed and another month's bill on top of that n my account is still capped. Please could someone fix this as I have just paid both amounts 

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2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12505 replies
  • May 3, 2024

Unfortunately @Tylerbranche98, sometimes it takes up to 24-hours for the account bar to be removed. 

 

 

Forum member (non-iD).
Kash M
iD Mobile Employee
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  • Kash M
  • iD Mobile Employee
  • 8193 replies
  • May 4, 2024

Hi @Tylerbranche98,

Welcome to the Community!

Just checking if your bar has been removed and you can now use services?

If you still require assistance, please get back to us and we can PM you.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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