Skip to main content
Solved

activation issues

  • 13 July 2024
  • 1 reply
  • 46 views

Basically my sons phone ended up at the bottom of a lake today, picked up the replacement sim however when trying to log in to id mobile ap I get as far as the text message code and obviously the sim isn't activated and the text goes to a number I can't access

Best answer by Matthew T

Hey @Stumac27,

Please activate your SIM here: https://my.idmobile.co.uk/activate-sim-outside. Alternatively, speak to our Live Chat team.

Thanks.

View original

1 reply

Matthew T
iD Mobile Employee
Forum|alt.badge.img+23
  • iD Mobile Employee
  • 1705 replies
  • Answer
  • July 24, 2024

Hey @Stumac27,

Please activate your SIM here: https://my.idmobile.co.uk/activate-sim-outside. Alternatively, speak to our Live Chat team.

Thanks.