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Question

added extra sim to phone now old od mobile som not working

Taffyboy
New
 Contributor

Hi 

 

I bought a at and t sim in usa added into phone went through registering it now my ID mobile sim not working

    3 replies

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8192 replies
    • April 29, 2025

    Hi ​@Taffyboy,

    Welcome to the Community!

    If your AT&T replaced the iD Mobile SIM you’ll need to request a new eSIM.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Taffyboy
    New
 Contributor
    • Taffyboy
    • Author
    • New
 Contributor
    • 1 reply
    • April 29, 2025

    The at and t sim did not work either when I registered it it asked for ime1 number by dialing *#06# which I did I think that was my ID sim as there was ime2 had both Sims in phone at time.

     

    Cant get sim it won't let me I have AZ 5g phone the option is there but nothing happens

    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 930 replies
    • April 30, 2025

    Hi ​@Taffyboy  how do you mean it won’t let you get a SIM?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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