I have just joined iD Mobile and used PAC to switch over my old number to my new iD mobile SIM. It says it has transferred but now I cannot make or receive any calls. Am I missing something more that I have to do?
Thanks.
Solved
After PAC switchover cant make or receive calls
Best answer by ddougan42
Thanks. Switching my phone off, then on again seems to have reset things and it is now working. Hurrah!
+22Hi there
It sounds like the provisional number allocated to the SIM has been retained by your phone.
See if this sorts it:
If this doesn’t help 2 other customers have today reported an error when using a PAC. I’m hoping this possible issue isn’t the cause for you too.
Another option would be to simply power cycle (switch it off and on) the phone
Thanks. Switching my phone off, then on again seems to have reset things and it is now working. Hurrah!
1 person likes this
+22Phew. I was beginning to wonder if there was going to be a busy day within iD today!
Anyway, glad to hear its working
+25Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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