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Question

App issues with old number

  • July 22, 2025
  • 1 reply
  • 19 views
Marshall12345678
Community Member

Joined ID mobile at the weekend transferred old number set up app today won’t recognise my number only the one that came with the phone. please can you advise? Thanks

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 23, 2025

    Hey there ​@Marshall12345678, when did your number switch complete please?

     

    Thanks,

    Tyler

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