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Assistance with eSIM Setup on New Phone

S
Community Member

Hello,

 

I am trying to set up my eSIM on a new phone, but my QR code is not working. Could you assist me with the process or provide an alternative solution?

 

Thank you for your help.

 

Best regards,

Shayan

Best answer by MZone

 

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    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • March 7, 2025

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • March 8, 2025

    Hey there ​@shayan.forouzandehdel, the above information sent kindly by ​@MZone should be able to assist further.

     

    Please take a look at this link sent above and let us know if you require any further assistance.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MZone
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    • MZone
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