Hi all, I've realised both of my Samsung galaxies aren't receiving sms messages off varying people, nothing has changed on both our phones (my son has my other) that we are aware of, and have a few signal bars. I've tried airplane off/on, restarting the phone, looked through settings and am still stuck so if anyone can help then that would be great. We can still receive calls from the people who have messaged us if that matters.
Solved
both my galaxys arent recieving sms messages (north east England)
Best answer by Matthew T
Morning
I believe you’ve been impacted by this Network Incident:
Three engineers have identified the issue with a recent network change and are now working on a fix. I apologise for any inconvenience this may cause. In the interim, you should still be able to use other communication apps for messaging, such as Facebook Messenger, iMessage, Telegram and WhatsApp.
Thanks.
+11
Have you checked to see if there's been any reports or ongoing work in your postal area?
Check via this link
https://www.idmobile.co.uk/help-and-advice/coverage
Joe
+11
Joe
+11One last question how long as this issue been going on for roughly?
I've forward your issue to a staff member for you now.
Joe
+24Morning
I believe you’ve been impacted by this Network Incident:
Three engineers have identified the issue with a recent network change and are now working on a fix. I apologise for any inconvenience this may cause. In the interim, you should still be able to use other communication apps for messaging, such as Facebook Messenger, iMessage, Telegram and WhatsApp.
Thanks.
Log in to the iD Community.
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
