Looking to buy a pay monthly phone on mobiles.co.uk with an ID tariff, currently have a ID sim (sim only, 1 month rolling contract) in a phone that’s having problems, hence the change.New phone will have a new number, so will it be straightforward getting my existing phone number ported to the new sim?Normally its just a pac code request, is it any different when its ID to ID?All help appreciated.

Hi @MeandMeUnfortunately, it isn't possible to move a number directly from one iD Mobile account to another iD Mobile account. We'd require a PAC code from another network to move a number to an account.Please try this method to keep your number:Get a PAC from iD for the number you want to keep.Give the PAC from step 1 to aPAYG service provider, e.g. ASDA Mobile, giffgaff, etcetera.Wait until the number you want to keep has been successfully switchedto the provider chosen in step 2.Get a PAC fromprovider chosen in step 2, for the number you want to keep.Give the PAC from step 4 to iD Mobile for the iD contract you’re planning to keepOr you can try upgrading the SIM only contract you currently have.Anika

buying a pay monthly phone on ID, but already have an ID contract

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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