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Question

Call Forwarding saying active

  • July 24, 2025
  • 4 replies
  • 129 views
N
New Contributor

Hi

Incoming calls (not WhatsApp), can't come through as it tells them call forwarding is active, different people have tried me, all get the same. Checked in settings call forwarding not active and no number set, turned phone on and off, still the same.   Can anyone help please ?

    4 replies

    Nick Wright 100
    New Contributor

    I'm having the same issue today 

      N
      New Contributor
      • Nickym73
      • Author
      • New Contributor
      • July 24, 2025

       

      Thank you, must be a Nic thing 😀, tried the chat bot for an answer...just pointless.

      Nick Wright 100
      New Contributor

      Yeah same it's useless 

      Tyler C
      iD Mobile Employee
      Forum|alt.badge.img+24
      • Tyler C
      • iD Mobile Employee
      • July 28, 2025

      Hi there ​@Nickym73 & ​@Nick Wright 100, sorry to hear this. Last week on the date you posted this, there was an issue with EE and Vodaphone, which caused disruption, and stopped users being able to call and receive calls from anyone on those networks. This furthermore had a further impact on other networks, but has since been resolved from last Friday.

       

      This issue was with EE and something out of our control, and we sincerely apologise for the issues caused.

       

      If you’re still having issues now, please do let us know.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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