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Question

Can I extend ring time for outward calls?

  • March 30, 2025
  • 1 reply
  • 7 views

Fiona1
Community Member

Since moving to ID mobile, my phone drops the call before I get through to the answerphone on my mum’s landline. Also when ringing numbers at my workplace (in a hospital), it rings off before someone can get to the phone to answer it. Can I extend the ring time for outward calls?

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3438 replies
  • March 31, 2025

Hey there ​@Fiona1, sorry to hear that.

 

The maximum ring duration is 30-seconds, and this is set by Three UK and we cannot change that I’m afraid, it can only be changed to a shorter duration.

 

How long does it ring for you?

 

Thanks,

Tyler