Just got a new phone today. For some reason it can't make calls or send texts. Keep getting error messages when I text. When I make calls, goes straight to id. Anyone else having issues like that.
Not sim card related. That's working fine.
Solved
can't call or text
Best answer by andewhite
PinkBanana wrote:
How do you check your account to fix it
Try contacting iD customer service via their online Live Chat service, or send them a private message using Facebook Messenger.
The iD chatbot works 24/7 - the iD advisers work until 8pm on weekdays.
+26Maybe there’s an issue with your iD account,
Unfortunately, forum members can’t look at iD customer accounts for privacy and security reasons.
+26PinkBanana wrote:
How do you check your account to fix it
Try contacting iD customer service via their online Live Chat service, or send them a private message using Facebook Messenger.
The iD chatbot works 24/7 - the iD advisers work until 8pm on weekdays.
+25Hi
Sorry to hear this, what leads you to believe this isn’t SIM card related?
Have you tried the SIM in another device?
Are you getting any signal?
Tom
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