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Can't make calls

  • April 23, 2025
  • 1 reply
  • 18 views
L
New Contributor

When my wife tries to make a call, her phone shows ‘Dialling’ for quite a long time and then ends call. We are in a strong 4G area.

Please advise.

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • April 23, 2025

    Hi ​@Leahcimi 

     

    Sorry to hear this, is this with every call they try to make?

     

    Can they receive calls?

     

    Are you able to try the SIM card in another device?

     

    Tom

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