Am not 3G, have the ID logo top of screen. No bars. Have tried all recommended fixes but nothing.
Can’t find how to request replacement SIM on line.
Chat box takes you round in circles.
Live chat, agent came in, dropped out without anything, wait time increased to 41 mins then 221 mins.
Curry’s not seem to offer ID SIM (only another brand).
What to do?!
thank you
Same, getting nowhere.
Brand new phone.
iD really unhelpful
Beware! Just received a private message offering help.
Phone number showing up as current scam doing the rounds - not everyone is helpful...
Hi
Welcome to the Community!
Please can you enable VoLTE on your handset and see if that works?
Kash
Thanks Kash, my phone is showing as VoLTE enabled. Worked away from home today, outside of London and can make and receive calls just not when I am in London area. So not sure where that leaves me as I do want to make/receive calls at home.
New phone or replacement sim or new provider??
Hi
Please could you let us know the postcode(s) where you’re having issues with calls?
Tom
SW16 and SW14
Thank you
I see Three UK shows limited signal in these areas, but so do the other major UK networks. What phone are you using? Thanks.
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