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Can't open my account.


Carole Witt
New
 Contributor

I’ve been getting lots of email for my new phone, however, I can’t register , as you won’t let me.  What a good start to a new contract!  Where are the customer service people and Live Chat?  As Currys is the parent company, I will be contacting them for help, if I don’t get a response from ID!

Best answer by Carole Witt

I should have said, PAC is happening today 19th December, apparently!

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Carole Witt
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  • New
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  • 1 reply
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  • December 19, 2023

I should have said, PAC is happening today 19th December, apparently!


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • December 21, 2023

Hi @Carole Witt 

 

What stage of registering on the iD Mobile app/website do you have issues on?

 

If you were awaiting a port to happen, it may be worth waiting around 24 hours so the registration text can be sent to the correct number.

 

Tom