i have recently joined ID i want to port in my number but it keeps coming up with an error. I also cannot see any details in my account as it says error when i open it. how do i get this resolved? i cant check my bills or usage
thanks
Solved
can’t port number and only error message on account
Best answer by Daz_S
Hi there
It would have been better to have given iD the PAC when you ordered, but they can sort this out
(live chat is the last option if you want to go via this route)
For the app, here’s some troubleshooting links
+22Hi there
It would have been better to have given iD the PAC when you ordered, but they can sort this out
(live chat is the last option if you want to go via this route)
For the app, here’s some troubleshooting links
+24Hey there
Are you using an in-date PAC code, and the transaction code we send beginning with a 4?
If so and the issue is persisting, please contact our live-chat:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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