Skip to main content
Solved

Can't register / Log In/ Receive Texts

  • March 26, 2024
  • 1 reply
  • 81 views

Not receiving Texts and although i am sure i already registered ID Mobile LogIn won’t recognise me.  When i try to register again it won’t recognise the original ID Mobile Number or thenumber that i wanted to transfer over from old provider.  I can’t get into anything on myID Mobile.  Getting so frustrated now after 3 days of trying and i am wondering why i joined ID Mobile.  

Best answer by Kash

Hi @cck1373,

Welcome to the Community!

Have you registered for the new iD Mobile app/account?

You’ll need to do this before you can login. However we are aware of an issue which affected some users.

However I would advise trying again and hopefully you can register.

 

Kash

View original
This topic has been closed for comments

1 reply

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8175 replies
  • Answer
  • March 29, 2024

Hi @cck1373,

Welcome to the Community!

Have you registered for the new iD Mobile app/account?

You’ll need to do this before you can login. However we are aware of an issue which affected some users.

However I would advise trying again and hopefully you can register.

 

Kash