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Can't send message with iD - error 38

  • 9 July 2024
  • 1 reply
  • 13 views

Wayne Jones
Community Member

EE have sent we a text I needed to respond to, but I get the above error when I try. The msg centre is correct.

Other posts suggest it's incompatible with short codes. But iD need to get real an support this asap.

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1707 replies
  • July 24, 2024

Morning @Wayne Jones,

What is the shortcode you are trying to send an SMS too?

Thanks.