Hi my father passed away 3 weeks ago. Can anyone help as to how I can cancel his sim and the monthly direct debit? Tia

Sorry for your loss. Please see below.

Well I managed to do a live chat which was painful to say the least. About a 45 minute chat going round in circles but I think I managed to sort it in the end. Thank you

cancel a deceaseds sim | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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