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cancel a deceaseds sim

  • May 20, 2025
  • 3 replies
  • 64 views
J
Active Contributor

Hi my father passed away 3 weeks ago. Can anyone help as to how I can cancel his sim and the monthly direct debit? Tia

Best answer by MZone

Sorry for your loss. Please see below. 
 

 

    3 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • Answer
    • May 20, 2025

    Sorry for your loss. Please see below. 
     

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      J
      Active Contributor
      • Jo217
      • Author
      • Active Contributor
      • May 21, 2025

      Well I managed to do a live chat which was painful to say the least.  About a 45 minute chat going round in circles but I think I managed to sort it in the end. Thank you

        Tyler C
        iD Mobile Employee
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        • Tyler C
        • iD Mobile Employee
        • May 21, 2025

        Hey there ​@Jo217, we’re very sorry to hear about your loss. We hope the kind advice from ​@MZone has been able to help.

         

        If you still require assistance with this, please do let us know.

         

        Thanks,

        Tyler

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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