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cannot submit pc code to transfer old number

  • February 19, 2024
  • 4 replies
  • 225 views

I have tried on several times to transfer my number across without success, this is supposed to be a easy process and have never had this much trouble with any other provider

Best answer by Antonyr1988

I managed to sort it, just use desktop version of the web page rather than the mobile version

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4 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12545 replies
  • February 19, 2024

Hey @Antonyr1988, you can also use the iD online Live Chat service to submit your PAC, by speaking to a customer service advisor. 

Talk to an advisor at https://idmobile.co.uk/live-chat (via popup window in a browser). 

The advisors work until 8pm on weekdays (type “talk to a person” to avoid the 24/7 chat-bot). 

 


  • Author
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 Contributor
  • 1 reply
  • Answer
  • February 20, 2024

I managed to sort it, just use desktop version of the web page rather than the mobile version


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8256 replies
  • February 20, 2024

Hi @Antonyr1988,

Welcome to the Community!

Sorry for the issues you have had with your number port.

If you still require assistance with the port, please get back to us here.

 

Kash


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8561 replies
  • February 20, 2024

Hi @Antonyr1988 

 

Glad to hear you were able to get through on the port form.

 

Let us know if you need anything else, welcome to iD Mobile.

 

Tom