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Question

cant get incomming calls and cand register my account


Jim Kilgour
Community Member

I cant register fot ID account it ssays my details are wrong? they arent

I can make outgoing calls but cant get incoming calls

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12461 replies
  • June 28, 2023

Okay @Jim Kilgour, messaging in this user forum isn’t remotely close to being real-time.
Quickest way to resolve your issue would probably be to get in-touch with iD customer service, using their online live chat.

Alternatively, contact iD privately using Facebook Messenger, or by Twitter DM.

The support teams work until 8pm on weekdays.

 

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • June 29, 2023

Hi @Jim Kilgour 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom