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cant make calls

  • 20 September 2024
  • 1 reply
  • 40 views

Hi I recently got a new sim from iD. I can make and receive text messages and can use data but I can’t make or receive any phone calls. Any ideas?

Best answer by Kash

Hi @Samsouthall,

Welcome to the Community!

Please can you enable VoLTE on your handset and see if that improves things.

The link below will provide further information.

https://community.idmobile.co.uk/3g-200/3g-is-being-switched-off-what-do-i-need-to-do-50979#:~:text=Three%2C%20iD%20Mobile's%20network%20partner,as%20awarded%20by%20Ookla%E2%84%A2

 

Kash

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Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7745 replies
  • Answer
  • September 24, 2024

Hi @Samsouthall,

Welcome to the Community!

Please can you enable VoLTE on your handset and see if that improves things.

The link below will provide further information.

https://community.idmobile.co.uk/3g-200/3g-is-being-switched-off-what-do-i-need-to-do-50979#:~:text=Three%2C%20iD%20Mobile's%20network%20partner,as%20awarded%20by%20Ookla%E2%84%A2

 

Kash