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cant make calls


Lynne Lucy
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I have just switched from EE yesterday, I’ve kept my number, I have had to eSIMs, since the change I can receive calls, make ft calls but cannot call anyone.

ive been trying to sort this for the last 24hrs any help would be great

Best answer by Tom

Hi ​@Lynne Lucy 

 

I’d recommend the below article to see if this helps;

 

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8182 replies
  • Answer
  • April 14, 2025

Hi ​@Lynne Lucy 

 

I’d recommend the below article to see if this helps;

 

 

Tom


Lynne Lucy
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  • April 14, 2025

Thank you Tom all sorted now, I went to curry’s my phone had 2 sims one was my old EE,  it was deleted and works fine now.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3719 replies
  • April 16, 2025

We’re glad to hear all is sorted ​@Lynne Lucy!

 

Thanks,

Tyler