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cant recive calls from partner.

  • June 22, 2024
  • 1 reply
  • 46 views

Nickie Trixta Keenan
Community Member

So. I bought my partner a phone. He kept his old number from vodafone. Everyone else can call him no problems but when I try it goes to Vida voicemail not ID sim with imported number. 
 

it’s been weeks so time hasn’t worked. He’s pixel 8a I’m on iPhone 13 Pro. I have tried changing settings to no avail. His are all correct and number shows on his phone as correct. 
 

just me he can’t receive from. I’m on talk mobile 

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1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4557 replies
  • July 1, 2024

Hi there @Nickie Trixta Keenan, welcome to Community!

 

Is it only this one phone number?

 

Have you tried deleting this number, and then re-adding it both in the 07 and +44 format?

 

Thanks,

Tyler