I am receiving a message on my phone informing me I have reached my capped limit even though I am set up for unlimited calls

Hi @Julia Rosina WoodburyYou will be charged extra (on top of your contract £) when calling a non-standard number, sendingSMS or replying to shortcodes, using non-geographic numbers e.g.084, 087, 09, 118 etc. These charges are listed in this link :-https://www.idmobile.co.uk/help-and-advice/call-chargesThere are also a lot of‘non-standard’ 07 numbers being used and these arecharged at 40p/min.Here is a link to these types of numbers and which ones you will be charged for:-https://media.secure-mobiles.com/idmobile/documents/non-standard-07-numbers-v2.pdfI can’t explain what is meant by thiscodein the ‘BT Wholesale Category’ column as they’re notexplained anywhere on the iD Mobile website.Definitely an oversight by iD and would be a great help to explain them.I hope this helps x

This is to do with your bill cap. So for any out of call plan charges you make. Are you abroad by any chance?

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