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change number

  • November 19, 2024
  • 1 reply
  • 77 views

Marian1988
Community Member

I obtained PAC from the old network
today the old number was deactivated but the ID shows the number assigned by the ID operator
what should I do next when my number that I transferred from the old network appears

Best answer by Tyler

Hey there ​@Marian1988, welcome to Community!

 

Please allow up until 10pm for your port to complete fully, and then please restart your phone.

 

If not completed by then, please get back in touch and we can advise further.

 

Thanks,

Tyler

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1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3756 replies
  • Answer
  • November 19, 2024

Hey there ​@Marian1988, welcome to Community!

 

Please allow up until 10pm for your port to complete fully, and then please restart your phone.

 

If not completed by then, please get back in touch and we can advise further.

 

Thanks,

Tyler