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changing sim but still paying id bill

  • March 13, 2025
  • 5 replies
  • 28 views
Nuala Addison
New Contributor

I had my phone stolen last year. Just taken a new sim only contract with another provider. I want to use the old provider sim but happy to continue paying I'd until my contract ends. Can anyone help?

    5 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • March 13, 2025

    I’m a bit confused by the question. Please can you rephrase it. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • March 14, 2025

    Hi ​@Nuala Addison 

     

    Sorry to hear this, I’m also a little confused, you’ve purchased a plan with a new provider, do you wish to cancel with iD Mobile or continue it?

     

    You could continue the iD Mobile plan with a replacement SIM card and use it in another device.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    New Contributor
    • Na Öz
    • New Contributor
    • June 24, 2025

    E sim

    N
    New Contributor
    • Na Öz
    • New Contributor
    • June 24, 2025

    Adı

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • June 26, 2025

    Hey there ​@Na Öz, how can we help you today?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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