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changing sim but still paying id bill


Nuala Addison
New
 Contributor

I had my phone stolen last year. Just taken a new sim only contract with another provider. I want to use the old provider sim but happy to continue paying I'd until my contract ends. Can anyone help?

5 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1213 replies
  • March 13, 2025

I’m a bit confused by the question. Please can you rephrase it. 


Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • March 14, 2025

Hi ​@Nuala Addison 

 

Sorry to hear this, I’m also a little confused, you’ve purchased a plan with a new provider, do you wish to cancel with iD Mobile or continue it?

 

You could continue the iD Mobile plan with a replacement SIM card and use it in another device.

 

Tom


  • New
 Contributor
  • 2 replies
  • June 24, 2025

E sim


  • New
 Contributor
  • 2 replies
  • June 24, 2025

Adı


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4625 replies
  • June 26, 2025

Hey there ​@Na Öz, how can we help you today?

 

Thanks,

Tyler