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Changing the number of rings

1 month ago
June 18, 2025
5 replies
104 views

skd
New  Contributor
2 replies

I have a new iPhone13 and I wish to change the number of times that it rings before switching to voicemail. It currently only rings three times before switching, making it almost impossible to answer it in time. How do I do this please?

Sandie

Best answer by WelshPaul

It should ring longer than that. Do you have Live Voicemail enabled on your iPhone?

Settings > Apps > Phone > Live Voicemail

Try disabling it and see if it ringers for longer with it off.

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N

+22

Natalie W
iD Mobile Employee
2349 replies
1 month ago
June 19, 2025

Hi @skd

Thanks for getting in touch.

By default the ringer can last 30 seconds, this unfortunately can’t be changed to go longer but can be changed to go shorter.

To make a change you will need to dial **61*123** followed by the number of seconds you'd like it to ring for and then add a # symbol to the end.

For example, to change the time to 15 seconds, you will have to dial the following

**61*123**15#

Thanks,

Natalie

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

S

skd
Author
New  Contributor
2 replies
1 month ago
June 19, 2025

Hi Natalie,

Thank you for this. It is very similar to a code given to me a colleague of yours on Live Chat earlier. Her code only had one star each time. They both have the same effect though - they extend the time to a little under 20secs max, i.e. 4 rings (which is better than 3! 😀).

Best wishes

Sandie