Skip to main content

data and signal down

  • February 10, 2024
  • 2 replies
  • 806 views

Derrin Rae
Community Member

I’ve got no signal or data please can you help me 

This topic has been closed for replies.

2 replies

Rad111
New
 Contributor
  • New
 Contributor
  • 1 reply
  • February 10, 2024

It looks like nationwide problem i have the same issue. Can't even access the app to contact id mobile for answers. 


Tom B
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8434 replies
  • February 12, 2024

Hi @Derrin Rae & @Rad111 

 

Hey there, we're very sorry for any disruption, we are aware of the issue/outage and we are currently working on this as a high priority. We hope to have this resolved as soon as possible. Thank you for your patience with us.

 

https://community.idmobile.co.uk/announcements-16/service-update-network-issue-and-problems-accessing-the-id-app-58108

 

Tom