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Data and Texts not working

  • June 21, 2024
  • 1 reply
  • 29 views

Cerys Goulding
Community Member

Hiya, I’ve just joined IDmobile a week or two back and have had trouble with data not working. My app is saying I have none left even though I haven’t been able to use any of it, and texts being marked as ‘not delivered’, anyway I can resolve these problems? 

Best answer by Kash

Hi @Cerys Goulding,

Welcome to the Community!

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

 

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • June 26, 2024

Hi @Cerys Goulding,

Welcome to the Community!

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash