Hi I missed a payment yesterday but paid it today around 11am it’s now 10pm and my account hasn’t been re-activated I’ve turn my phone off and on I even took out the SIM card and put it back in but nothing works sadly and it is frustrating as I just moved home and got no WiFi here
Solved
data,cslls,texts not working
Best answer by Tom
Sorry to hear this, are you still having issues with this?
Please let us know if your services are still restricted so we can get in touch and take a look.
Tom
This topic has been closed for replies.
+25
Sorry to hear this, are you still having issues with this?
Please let us know if your services are still restricted so we can get in touch and take a look.
Tom
Hi, I’m having this issue at the moment. How did you resolve it?
Hi,
I’m having this issue at the moment. my data, calls and text is not working at all, I have restarted the phone and I removed the sim as well but it still not working. How did you resolve it?
+24Hey there
When services are suspended, and then a bill paid afterwards, it can take up-to 24 hours for services to resume (typically a few hours).
We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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