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data not working because I have "reached my limit"?

  • July 24, 2024
  • 1 reply
  • 54 views

James Bennett
Community Member

I have run out of data so have purchased a new package of data. However when I turn WiFi off and try to use mobile data it says I have reached my limit and gives me no solution on how to resolve it? Any ideas

Also I cannot work out how to get to the live chat feature on this website?

Best answer by Matthew T

Hey @James Bennett,

Sorry to hear you’re having issues. Are you still having trouble using your data?

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1996 replies
  • Answer
  • July 31, 2024

Hey @James Bennett,

Sorry to hear you’re having issues. Are you still having trouble using your data?

Thanks.