Hiya, I’ve just joined IDmobile a week or two back and have had trouble with data not working and my app saying I have none left even though I haven’t been able to use any of it, and texts being marked as ‘not delivered’, anyway I can resolve these problems?
Data, Texts and Calls aren’t working
Userlevel 5
+6
Hey there
Due to the issues raised, we’d recommend contacting our live-chat for further and instant support:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
Hi there, i recently paid an outstanding payment into my account and it didnt work and then i paid it again so it has taken it twice and now my next month’s bill is showing as -£7. hOWEVER, MY DATA CALLS AND TEXTS ARE STILL NOT WORKING
Userlevel 8
+6
Hi
It can take up to 24 hours for a bar to be lifted after payments are made up to date.
If you’re still having issues with this, please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
Still having issues
Userlevel 8
+6
Hi
Please could you give us some more information as to what issues you’re having?
Tom
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