Skip to main content
Solved

Delay in recipient receiving text messages

  • January 10, 2025
  • 1 reply
  • 30 views
W
Community Member

When I send a text and the recipient has their phone switched off it is sometimes taking several hours after their phone is switched back on for the message to arrive 

Best answer by Tyler C

Hey there ​@wendy68, sorry to hear that.

 

I would advise that the person who has their phone switched off contacts their network supplier or phone manufacturer, as likely an issue with their device etc, not yours.

 

Thanks,

Tyler

View original

    1 reply

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • 5513 replies
    • Answer
    • January 11, 2025

    Hey there ​@wendy68, sorry to hear that.

     

    I would advise that the person who has their phone switched off contacts their network supplier or phone manufacturer, as likely an issue with their device etc, not yours.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement