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Different phone number when i text people


When I text people it comes up with a different phone number. If I phone people it's ok but just when I text. I've tried turning off RCS and restarting the phone but it still does it. Can anyone help please?

 

Best answer by andewhite

Have you tried the following steps, @Mikeyrobbo

  1. Turn OFF the RCS chats (“Chat features”) option in the Google Messages app.
  2. Turn OFF the handset and carefully remove your iD SIM.
  3. Check the SIM is clean / undamaged, then carefully re-insert your iD SIM.
  4. Turn ON the handset.
  5. Turn ON RCS chats. 

🤞

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 11649 replies
  • Answer
  • October 2, 2024

Have you tried the following steps, @Mikeyrobbo

  1. Turn OFF the RCS chats (“Chat features”) option in the Google Messages app.
  2. Turn OFF the handset and carefully remove your iD SIM.
  3. Check the SIM is clean / undamaged, then carefully re-insert your iD SIM.
  4. Turn ON the handset.
  5. Turn ON RCS chats. 

🤞


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7579 replies
  • October 7, 2024

Hi @Mikeyrobbo 

 

Have you tried keeping RCS off for a few days and then back on later?

 

Tom