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I just recently switch my eSIM From my phone to my wife phone, I already install, but when I switch back to my phone, I delete eSIM from my wife and now I want to install My eSIM, when I open my ID account, I get code to install eSIM now time I use that code, but when I scan that code, it’s showing you have to contact ID Mobile, so please help me to install my eSIM into my phone

Hi @Shivang 

 

Welcome to the community and thank you for posting.

 

With the eSIM code already being used, we would need to send you a replacement via email. 

To arrange the replacement you can speak to our team via Live Chat or on our social media platforms (Facebook/X).

 

Please let us know if you have any questions.

 

Thanks, 

 

Nat 

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