Skip to main content

e Sim

  • October 11, 2024
  • 1 reply
  • 22 views
S
New
 Contributor

I just recently switch my eSIM From my phone to my wife phone, I already install, but when I switch back to my phone, I delete eSIM from my wife and now I want to install My eSIM, when I open my ID account, I get code to install eSIM now time I use that code, but when I scan that code, it’s showing you have to contact ID Mobile, so please help me to install my eSIM into my phone

    This topic has been closed for replies.

    1 reply

    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • October 14, 2024

    Hi @Shivang 

     

    Welcome to the community and thank you for posting.

     

    With the eSIM code already being used, we would need to send you a replacement via email. 

    To arrange the replacement you can speak to our team via Live Chat or on our social media platforms (Facebook/X).

     

    Please let us know if you have any questions.

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement